Industrial PCs, Industrial Computers, Rack Mount PCs    
Industrial PCs, Industrial Computers, Rack Mount PCs
 
   

 
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Customer Satisfaction Review

At Industrial Computers Ltd, it is our aim to meet or exceed your expectations and, to enable us to assess whether we are achieving this aim, we would welcome your opinion as to how well we have performed over the last 6 months.

Please complete each section below marking us out of 4 (best) using your own opinions/expectations of the levels you received. Please also add any comments you feel would help to complement the mark given.

Thank You - Quality Department, Industrial Computers Ltd.

When Finished Please Press Submit at the bottom of the page

Contact Name:
Company:
Email Address:
Quotations:
(Speed & Accuracy)
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Order Acknowledgements:
(Speed & Accuracy)
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Time to Deliver:
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Accuracy of Documentation:
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Defects and Returns:
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Handling of Complaints
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Technical Support:
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Pre-Sales Support:
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Warranty Repairs
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Overall Satisfaction with Level of Service Received
1 (Unsatisfactory) 2 | 3 | 4 (Totally satisfied)
Comments:
(Please feel free to add any comments and feedback):

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